Are 800 Numbers Essential? - By: jmsallen
If you want your customers to interact with you more and discuss at length about the nature and pricing of your products and services, then you will have to necessarily provide them the facility of 800 numbers. The simple logic is - why should you make your customer pay for the phone calls for contacting you to know about your products or services.
This apart, the fact also remains that both existing as well as prospective customers will be encouraged to call you more often as they will not have to pay the phone charges. Possessing 800 numbers will thus contribute immensely to improve Customer Relations Management (CRM).
Customers obviously want to deal with a company they can trust, a company that's easy to contact, where someone can listen to their complaints and provide spot information. Customers view toll free numbers as a big boon because this not only means that the company can be called easily for buying the products but also for post-purchase complaints and services.
Most customers would choose to call you if you have 800 numbers and if you do not have one, they might as well turn to your competitors. Receive your incoming customer calls on your cell phone, at the office, at home or at any other place as your customer will always be dialing the same toll-free number and you will not miss out on their calls. Check with your toll-free service provider as most of them offer call hunting and voicemail/fax services via email at no extra charge.
There is a host of toll-free service providers and due to the stiff competition, 800 numbers have become affordable to all sizes of business houses. There is no denying that a toll- free number projects a corporate image and most of your customers may not know the size of your business operations.
Toll free numbers, beginning with 800, 888, 877, 866 and the lately released 855 have assumed a lot of importance in the business circles today and it is widely recognized by marketing professionals as a powerful marketing tool. Companies can choose to take advantage of being toll free by obtaining a vanity number, Skype, Google Voice or any other marketing tools that can complement it.
It may be a good idea to use one number for your website, one number for your yellow pages ad and a third number for billboards. Now, tracking the performance against each type is simple - all you have to do is to check your call logs on your online management page and immediately see where most of your inquiries are originating from. Most customers would choose to call you if you have 800 numbers and if you do not have one, they might as well turn to your competitors.
It will be a still greater business advantage if you have a vanity number. To those who may not be aware, a vanity number is a toll-free telephone number that also spells a person's or company's name or spells a word or acronym or name of the brand, product, services of the company as chosen by the subscriber. The vanity number triggers instant brand recognition in the minds of customers.
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Get the best telecommunication services in Canada from Telehop Communications Inc - By: smith8
Telehop, Founded in 1993, Telehop is one of the leading telecommunication providers having its headquarter in Toronto, Canada. Being a quality voip Canada provider, the popularity of Telehop Communications Inc. has grown by leaps and bounds. Moreover, its services cater to business as well as residential customers thus helping its growing popularity even more. It introduced its services by offering two way monthly flat rate calling services for both business and residential customers. Moreover, this phone company Canada also caters its services to Greater Toronto Metropolitan area. With time they not only improved their services but also included new services. In 1994, it created a new recognition in the market by offering attractive low rate cellular long distance services. The instant success also drew the company in providing other relevant services like alternative Home Phone Canada and North America. The success story was same here as well as they got Home Phone Canada soon grew as the most trustworthy and reliable packaged home phone services in the country.
A proper in depth details of the range of services provided by this voip Canada, proper knowledge of its residential services and business services is absolutely necessary. Some of the services that are part of residential services are casual calling services, homephone services, cellular long distance services and world talk long distance. These services perfectly match the needs of the customers. Some of the services like cellular long distances and Telehop Homephone are an absolute hit among customers. One of the major reasons for its overwhelming service is the convenient, low cost services embedded with “True portabilityâ€. It allows you to carry your phone to any part of the world. In fact, Telehop Homeohone acts as a perfect alternative Homephone Canada. It also offers a World Long Distance scheme that has attained tremendous popularity among customers.
The business services provided by this well esteemed voip Canada has also benefited the commercial telecommunication sector to a great extent. Some of its business oriented services are perfect for the commercial sector to utilize best quality voip Canada. Some of the main business services are audio conferencing, toll free services, virtual calling, business phone and these are immensely popular in the commercial sector of Canada. This voip provider also offers virtual calling cards to prioritize communication amongst customers, employees and business concerns. The toll free numbers available under the category of toll free services also acts as a great helping hand for the customers. Besides, it also builds a distinct identity in the commercial sector. Some of the services offered under the business phone package are call display, call forwarding, 3 way calling, call waiting and advanced voicemail. This phone company Canada also offers dial-in access numbers to offer easy access for the customers. These numbers helps customers to reach the business concern without much difficulty. With time to time addition of new offers and services, Teleho Communications Inc. always makes its customers satisfied with its services. Opt for Telehop and enjoy a world class telecommunication service.
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Features Of Samsung Business Telephone Systems - By: Matthew Markham
When you are installing Samsung business telephone systems, you will need telecom experts to do the installation. A telephone system is very important for any organization. Small businesses as well as big businesses have telephone systems that help in internal and external communication.
Importance of A Telephone System
A telephone system is very important if the organization has a customer care service. When prospective customers call up an organization, they don't want to stay on the line for a very long time without talking to anyone. So, it is imperative that office telephone systems are in the right place. Phone systems need to be maintained and serviced from time to time.
Benefits of Hiring a Telecom Service Provider
A typical telecom service provider would give you installation as well as maintenance support. When a voip or voicemail service is not working, you need to call in the right guy. So, you must keep the contact numbers of the best telecom companies handy. Telecom companies may not be manufacturers of handsets or telephone systems, but they would be professionals who offer consultation, provide installation services, do maintenance work, and offer troubleshooting solutions.
Business communication systems can be very complicated. If there are a large number of telephone handsets or telephone lines in an office, you will need a telephone specialist who can provide support during and after office hours. When selecting telecom service providers, check regarding their reputation and experience. To know more about the telecom service providers, you can call them or ask if their representatives will come over to your office. Most telecom service providers would tell you that the Samsung telephone systems are the best in the market.
Samsung telephone systems are branded and they last for a very long time without any maintenance problems. When you buy Samsung telephone products, you can be sure that they will not need any repairs for a very long time. In other words, Samsung telephone products are good value for money products. When you are ordering an entire business phone system, check out your infrastructure requirements first.
If cost of the office telephone system is a concern, get a quote before you install the telephone system. You must select a telecom service provider that gives you support for all days of the year, 24/7. There are quite a few telecom providers that provide excellent service. So, all you need to do is to find out the right one for your business. When you have installed the telephone systems, you will also need online support in the form of manuals or user guide downloads and other FAQ support.
A telecom provider needs to have two main characteristics. First, a customer centric approach and second is in-depth technical knowledge. When a telephone technician comes to your office for some repair work, he needs to complete it in a timely manner. A telecom service provider also imparts training to the customers. This training is generally given on the basic use of the telephones and its functionalities.
Some telecom service providers may also provide technical training to the system administrators of your organization. Installing Samsung business telephone systems is really a good choice these days because of the aforementioned reasons.
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Are you happy with your business phone system? - By: Avad Technologies
In today's turbulent economy, wise business owners must review their operational costs and cut down on overhead. VoIP Phone Systems allow business owners to pay one low price for their telecom service without compromising the important features they require in their office. Compare reputable and respected business telecommunication services providers offering digital phone line services and the features of the service to make the best investment and cut down on costs while enhancing features.
Maybe you are at the point "if it’s not broke, then don’t fix it". While your phone system may not be broken, it really could be a lot better. VoIP is a tool that allows businesses of any size to have a better small voip phone system at a price even a small business can afford.
Any business can literally have a state-of-the-art phone system up and running in a matter of hours that has an upfront cost of $49.95/per user plus the cost of a USB headset. Business Calling Plans start at $29.95/month.
Your system can have multiple office locations, incorporate home based employees, include Automated Attendants that can answer and transfer callers to any of your employees regardless of their geographic location, music on hold, a complete voice mail system plus many more features that are too numerous to list here.
AVAD Technologies is a leading small business phone service provider in USA and small business phone service provider of Hosted VoIP PBX phone service. With its cutting edge line of integrated voice/data solutions, AVAD Technologies provides complete ip office manager to cost-conscious, results-driven, value-oriented organizations. AvadTechnologies.com offers IP office manager, VoIP Services, software VoIP, and voice over internet protocol providers for small business and large enterprise customers.
AVAD Technologies specializes in the small/medium sized business market. VoIP for businesses is all we do. AVAD provides a complete business pbx solutions, we provide local and toll free phone numbers, the VoIP hardware and software, plus free installation and ongoing support. If you are thinking about switching your business to VoIP or just have some questions, please feel free to call (800) 733-4136
Click for Hosted pbx providers and VoIP small business
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Business Phone Systems Make Things Run Smoother - By: Mark Etinger
I have worked in about half a dozen offices over the past ten years. I'm not proud of my job hopping ways but I am proud of my ability to learn new things. When you work in as many offices as I have you learn business phone systems pretty quickly. I've picked up phones at friend's offices and gotten the hang of them pretty quickly. That is because a modern business phone system is pretty easy to learn. For a long time these hosted phone systems could be a little tricky and service was not always as good as traditional land lines. These days telephone service providers have gone out of their way to make their systems easily understood by everyone. Which is good because a company's phone system can really hold business together.
Long distance telephone service is important for businesses in the current global economy. As a result most good business phone systems offer great plans and clear excellent service internationally. When choosing your service provider and business phone system company it is important to really understand the kind of service you will be offered. Most companies opt for a VoIP telephone system. It is far cheaper than a PSTN system and easier to trouble shoot if something goes wrong. It used to be a phone technician might have to come to your office and rattle the entire work flow for a few hours when there was a telephone issue. Now though, it is pretty easy to fix most problems over the phone with a helpful customer service person.
The benefits of a great telephone system go beyond just being able to do your basic business making calls from here to there and so forth. They function as an intercom for the whole office! They also allow you to conference with clients and coworkers anywhere. It is truly integral to the success of your business to pick the VoIP telephone service that best suits what you're doing. When you choose a hosted phone system you are putting your company in the hands of another entity. It can be scary to put that kind of trust in a company not to mention in technology. But when you find the right one you will be shocked by how easy it is and how much more streamlined your whole enterprise will become.
Some people might tell you that with cell phones there really isn't a reason to invest in a business phone system. These people are dead wrong. A business phone system shows how professional and cohesive your business is. It is a great first step to bigger things.
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SME Businesses Turning To Carrier Pre Select (CPS) For Reduced Carbon Emissions - By: Ian Roberts
For the last few years, businesses have been placing more emphasis than ever on carbon neutrality. The movement began in 2008 with the launch of the Greening Government ICT: Efficient, Sustainable, Responsible strategy, which prompted companies to reduce the energy consumption of their ICT systems to become carbon neutral by 2012 and to make all departments neutral for life by 2020.
Normal desktop phones are well known to come with a sizable carbon footprint; cost effective and flexible IP telephony technology can offset these carbon emissions by helping you 'green' your IT infrastructure and telephony usage with carbon neutral telephony minutes.
Voice over IP, or VoIP telephony systems play a large role in decreasing carbon emissions as well as adding an incredible amount of flexibility to the working environment. Employees are able to work directly at home rather than make the commute to and from work, thus reducing overall carbon emissions even more.
The VoIP transition can be either instant or gradual, depending on your needs. UK businesses no make use of SIP trunks as well as IP extensions for their existing PBXs, giving them the flexibility that comes with IP without the need to replace expensive existing telephony hardware. The possibilities are endless.
To further emphasize the point, the Efficient ICT, Greener Government 2011 conference will bring together 350 local and central government delegates in September, 2011 to discuss further opportunities for reducing emissions. Some topics on the agenda are "achieving cost efficiency," "reducing power costs," and "mobile working" with emphasis on more efficient mobile technologies, the very definition of VoIP and IP telephony.
It's now a viable option for any SME business to make the switch to carbon neutral telephony, mostly because of Carrier Pre Select, or CPS.
CPS is the process used by carrier networks to shift any calls to carbon neutral soft switch carriers. Carbon neutral minutes are also known as Green Minutes or Green Telephony.
The push for change comes when the Cabinet Office goes so far as to recommend "VoIP as a replacement for desk-top phones". Recent documents that they published pushed for departments dealing with ICT procurement to "review and reduce energy consumption of PBX equipment".
We're living in the future of telephony technology. Don't get left in the dust while your competitors upgrade to IP telephony and help green your telephony.
So what are the real benefits of using carbon neutral telephony in your business?
Lower Cost Greater flexibility for employees Gain more carbon credits Effortless upgrade to existing PBX hardware
Now is the time to embrace the future. Carbon Neutral Green Minutes let you offset costs and save the environment while you're at it.
Copyright (c) 2011 Ian Roberts
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Business VOIP telephones: Multi-functional and multiple platform based devices - By: Small Business Phonesystem
No one could have imagined a few decades back that making long distance calls will not only be same as making the local calls in all respects. That long distance telephony will not only become widespread in usage, extremely economical and affordable and also, retain the good quality sound with clarity was not so imaginable only a decade or two back. What has been the harbinger of this change? The name of the technology is the VOIP, or voice over the internet protocol. As the name itself suggests, this technology is based on the use of internet for communication. Earlier, the internet was available only through the wired connections into the computers and therefore, the business VOIP service providers first provided their services through the PC mode.
Of late, the internet has been made available in the mobiles as well. Today the mobiles allow people to surf the internet from their hand held sets provided they are connected either to the Wireless Local Area Networks (WLANs) of the Hot wired areas or the internet is provided by the telephony service providers. The broadband connections with or without the wires have further facilitated the communication process by allowing not just the voice packet to be transferred from one place to another but also allowing the video chats or video telephony. voice over IP telephones have also come up. IN looks, these are just like the normal landline telephones but these can be connected to the computers to allow for the smooth internet based communication.
The uses of this telephony technology have been varied. The households can now afford to talk to their near and dear ones free of cost or at minimal costs, comparable to local rates. This way they can communicate any time of the day without having to worry for the exorbitant charges of the same. But the most important use of these phones has been in international calling. While the PC to PC calls using the same service provider at both the ends can be made free of cost, the business requiring to call internationally very often can make maximum use of these Business VOIP services. Some of these businesses could be the export-import businesses, the call centers, the international business having their spread across different geographical regions and many others.
At the level of organization, the PC–based voice over IP services can be used to do many other additional tasks. These can help in transfer of files to employees, arranging video calling or conferences among the employees of different locations. Even the PBX Samsung system Sydney used by the organizations for maintaining effective control over the telephonic calls are now available with the business VOIP functionality. Also, there is a lot more to choose from for the customers when it comes to these modern telephones, irrespective of the size of the business.
The coming of the 3G and the 4G technologies for the mobile communication is further set to revolutionize telephony like never before.
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